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Privacy Policy

At Vroo, we are committed to protecting the privacy of our fellow riders and enthusiasts. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store for motorcycle-themed apparel.

1. Information We Collect

When you place an order for our T-shirts or hoodies, we collect specific information necessary to fulfill your request, including:

  • Identity Information: Full name and contact details.
  • Shipping Information: Delivery address across Egyptian governorates.
  • Transaction Details: Records of the 50% advance payment required to confirm your order.

2. How We Use Your Information

Your data is used to provide a seamless shopping experience and ensure the high quality of our service. This includes:

  • Processing and confirming your order after the mandatory 50% advance payment.
  • Arranging delivery to your specific location for the flat rate of 55 EGP.
  • Communicating with you regarding order status, tracking, and customer support.
Transparency Note: Because we allow Inspection on Delivery, we maintain your transaction data to facilitate our 14-day manufacturing defect return policy, ensuring your rights are protected if a product issue is identified.

3. Data Sharing & Security

We respect your data. We do not sell your personal information. We only share your details with essential third parties such as our shipping partners to ensure your motorcycle gear reaches you safely. We take all reasonable technical measures to protect your information from unauthorized access.

4. Payment Safety

Orders at Vroo are confirmed only after a 50% advance payment is completed. We utilize secure payment methods to protect your financial data during this transaction. The remaining balance is handled according to our standard delivery procedures.

5. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact our support team.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Last Updated: January 2026 Thank you for choosing Vroo. Gear up and ride on.

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